FAQs

 

Billing and Purchases

An All Access Pass give you unlimited access to our entire library of fat torching SpinCore, SpinSculpt and SpeedSculpt classes. New classes are added every week and the workouts will constantly change to keep your body guessing and to keep the workouts fresh and fun. An All Access Pass to Studio SWEAT onDemand will give you a great way to get the workout you want, at a time and place that works for you. As an All Access Pass holder, download your favorite classes at our special subscriber’s rate of $5.88 per class.
 An All Access Pass to Studio SWEAT onDemand is $19.88 per month or $199.88 per year.
All Access Pass fees will be billed to your credit card. Your All Access Pass will be automatically renewed either monthly or annually, depending on which option you select. At the time of your initial purchase, you will be billed for a full month or year, with susequent billings occurring on or as close as possible to your renewal date.
To update your credit card billing information for your All Access Pass, login to the site and go to the My Account Page. From there, you can select "Manage All Access Pass" where you can update your credit card information for your All Access Pass.
We want you to stick around! But of course, you may cancel your subscription to Studio SWEAT onDemand at any time. To update your credit card billing information for your All Access Pass, login to the site and go to the My Account Page. From there, you can select "Manage All Access Pass" where you can cancel your All Access Pass.
For those times that you plan to workout somewhere you won't have Internet access (or if you'd just rather have the video file), you can pickup a Studio SWEAT onDemand Download. We have select classes you can download to your PC or device, after which you can play them as many times as you like, even if you're off line.
Classes can be downloaded from Studio SWEAT onDemand for $7.88 per class. All Access Pass holders can download classes for a special discounted rate of $5.88 per class.
All sales for digital content are final. Your satisfaction is extremely important to us. If you are unsatisfied with your purchase for any reason please contact us.
The bikes we use at the San Diego Studio are Star Trac commercial bikes, but you can use any indoor cycling bike you can get your hands on to take our Spin® classes! They are a great investment that don't cost much or take up much room at all. Many local gyms let you use their bikes too when they aren't used in classes too!

If you want a bike for home and live in the Continental US order the bike from us for a great deal! Either purchase a starter pack: http://www.studiosweatondemand.com/getting-started/starter-pack/ OR
Order your bike a la carte here: http://www.studiosweatondemand.com/merchandise/star-trac-spin-bike/

If you don't live in the Continental US try going through:
http://www.spinning.com OR through http://www.startrac.com

You can also get Indoor Cycling bikes from your local sports or super store, eBay, and people even sell them pre-owned through sites like Craig's list all the time! Make it happen. No excuses!
All merchandise is warrantied by the manufacturer, and any defects in product, workmanship, etc. should be taken up with its respective manufacturer. Studio SWEAT may offer refunds for merchandise purchased on the Studio SWEAT onDemand web site at our sole discretion. You must contact us before attempting to return any purchase, and receive approval from Studio Sweat to return the product. You may waive your right to a refund if you do not receive our approval in advance.
You can view your purchase and billing history from the My Account page. Access the My Account page by logging into the site and clicking the My Account link in the upper right corner of the screen.

Spinning® and Classes

All Studio SWEAT onDemand classes are a little different, but the beauty of Spinning® is that it is adaptable to your fitness level. Remember that there's no competition. Listen to your body and adjust the resistance on your bike accordingly. If you're a rookie, please watch The Beginner Spinner video and you’ll be ready to go! You can also review this Bike Set Up guide to ensure your bike is properly adjusted. In no time you’ll be leaning up, torching calories, building strength and taking your fitness to the next level.
Here's the thing... you can do any of the Studio SWEAT onDemand workouts because you control your resistance, you pick your weights or resistance band weight, we almost always have modifications for most floor exercises and you go at your own pace for all the workouts. BUT, I hear you, and if you're a little nervous, it's okay. Start with a few SpeedSpin classes because they're shorter. Not less intense necessarily, but shorter at only 25 to 40 minutes per class. Remember you decide the intensity for the most part. We guide you. :)
No silly rabbit! Anyone can benefit from our classes. You can go at your own pace by controlling the resistance and cadence. You do the work. The Studio SWEAT Trainers will motivate you, inspire you, and lead you along the way, but the real driver is still you.
If you have a 2012 SONY Blu-ray player or Internet Ready TV purchased in the US go to the brand new Health & Fitness Portal and select Studio SWEATonDemand. It's so awesome! Be advised though that only about a quarter of the classes we have in the library show up through this TV app, where as if you just stream the web site through your TV you can see them all!

For all other devices it really depends on what you are working with, but here are a few links with a some ideas. Tons of Studio SWEATers set it up, so it's easy. Just figure out what you need. I personally go to Google on my bluray player, open up the http://www.studiosweatondemand.com web site, login as normal, and start playing the class I want full screen. The picture and audio are amazing!. If you can stream a youTube video on your TV, you can stream our videos the same way! If you can't open the web site directly through your TV, bluray or box, then it's usually just a matter of adding in a component or USB cable, like a laptop just fed into your TV display. Feel free to try a link below to get ideas for how to set it up or do an Internet search based on setting it up for your specific devices.

Ideas on set up:
http://themobileexperience.blogspot.com/2009/07/watching-mp4-videos-on-your-tv.html
http://www.youtube.com/watch?v=bjW1lQUYMl4&feature=youtube_gdata_player
http://techtips.salon.com/watch-cell-phone-videos-television-3863.html
The short answer is there is really no difference. The long answer is: Whether you should use the word Spinning®, RPM™ or indoor cycling comes down to what cycle, instructor and training program you use. Since 1992 the word Spinning® has been a registered trademark. Spinning® therefore refers to the unique fitness products, cycles and programs offered by the trademark holder of Spinning®. If you want to use the word Spinning® it is necessary for you to be trained as a Spinning® instructor by the Spinning® trademark holder, purchase their Spinning® cycles and in addition get their permission. There are other companies that have their own trademark for the cycle activity known as Spinning®. E.g. Les Mills has registered the trademark RPM™ which is a contraction of Raw Power in Motion. Les Mills define RPM™ in the following way: RPM™ is the indoor cycling workout where you ride on an indoor cycle to the rhythm of powerful music’. So whether you should use the word Spinning®, RPM™ or indoor cycling comes down to what cycle, instructor and training program you use. However, when it comes down to the actual cycle activity that the word Spinning®, RPM™ or indoor cycling refers to, there is no difference.
Studio SWEAT onDemand classes are available to you on your schedule and wherever you want you to get it done. Just click play to be led by the most fun and inspirational trainers who use fresh invigorating music, combining Spinning®, Sculpting and Core Training to make every single class unique, fun and effective. Regardless of how fit, flexible or coordinated you are, you'll get a great workout. Just hop on your bike, set the resistance to the level that's right for you, and let your trainer guide you through an incredible experience!
Always have plenty of water and a hand towel. For class specific needs see the Spin®Core Class Description.
You'll need a bit more than just a bike for Spin®Sculpt classes. You may need dumbbells and resistance bands. For more details see the Spin®Sculpt Class Description.
Absolutely, but if you don’t already have one, order a Star Trac Spinner® Pro from us so you are using the same high quality Spin® bikes we use in our studio. It might make following along easier and they are incredibly solid and smooth bikes.
The bikes we use at the San Diego Studio are Star Trac commercial bikes, but you can use any indoor cycling bike you can get your hands on to take our Spin® classes! They are a great investment that don't cost much or take up much room at all. Many local gyms let you use their bikes too when they aren't used in classes too!

If you want a bike for home and live in the Continental US order the bike from us for a great deal! Either purchase a starter pack: http://www.studiosweatondemand.com/getting-started/starter-pack/ OR
Order your bike a la carte here: http://www.studiosweatondemand.com/merchandise/star-trac-spin-bike/

If you don't live in the Continental US try going through:
http://www.spinning.com OR through http://www.startrac.com

You can also get Indoor Cycling bikes from your local sports or super store, eBay, and people even sell them pre-owned through sites like Craig's list all the time! Make it happen. No excuses!
You can try, but some things we do in class may not work because most trainers are not able to tolerate the movement and take the higher amounts of resistance we use at times. There are some trainers that are designed to allow for more movement, if you have one of those it might work. Just no guarantees.
To see how to properly set up your bike, please watch our Beginner Spinner video.
If you have a SONY bluray player that is 2012 or newer you can watch classes through our custom, state of the art TV application!  Just navigate to your bluray player's Video section, then find the Fitness & Wellness section. From there find the Studio SWEAT icon, and you'll be off and running!  You just try to play full length class video and it will ask you to sync your Sony device to our web site. If you're already an All Access Pass holder you will then just log into the web site using your existing i.d., otherwise you will create a new StudioSWEATonDemand account. Once you've done that you can start watching videos through your Sony device right away! This option is only available for bluray players purchased in the United States. We hope to see it available in other countries, as well as through SONY Internet Ready TVs soon! Another thought if you want to watch classes on ANY TV is to check out the FAQs in the Technical Category on: How can I watch StudioSWEATonDemand classes on my TV?
When riding remember to just place the ball of the foot over the center of the pedal. The tendency is to cram the foot all the way into the toe cage or have the cleat set to far back. This causes the foot to fall asleep and you lose some power so back it up a little so the ball of the foot is centered on that pedal.
Classes that are available for download through the StudioSWEATonDemand web site are also available to play directly through our StudioSWEATonDemand SONY TV application.  Because of contractual obligations we cannot release all the classes available on the web site to the TV application, but we add every one that we possibly can.  If you don't see the class through the TV app and you do see it on the web site it means we could not add it to the TV app. We do our best to get as many classes as we can out there though.  They just keep comin'! Another thought if you want to see all the classes in the web site class library is to review the FAQ in the Technical Category on: How can I watch StudioSWEATonDemand classes on my TV?
Wear clothes that breathe (moisture wik tops are good). Padded shorts are never a bad idea, but not required by any means. In general just wear clothes you are comfortable getting REALLY sweaty in because assuming you’re hydrated and you give it your all, you should be soaked by the time class is over. If you wear full length legs we suggest they be fitted to the ankle, because on some bikes the leg of the pant could get caught in the chain. It’s probably better to go with Capri style pants or shorts.
You have a few choices here. You can just wear a comfortable athletic shoe that has a fairly stiff sole. In this cage you would usually use a pedal with a toe cage. If you have pedals that have a clip/cleat system you can use Spinning® or Cycling shoes (they are the same whether used on an indoor bike or a regular road or mountain bike). Cycling shoes are not required by any means, but I do highly recommend them if you can because it allows for more pull action, which results in a more fluid pedal stroke making the ride smoother and more effective. If you buy the shoes, don’t forget you need to buy the cleats as well. The cleats are sold with the pedals in some cases or individually, but they are usually not included with the shoes.
Either the same athletic shoe you’d use for a regular Spin® class OR a Mountain Biking style cycling shoe. We wear the Mountain Biking shoe to get the best of both worlds. You still get the benefits of wearing a clip when riding, but you get the flexibility of the sole as well so it’s easier to do the work (like lunges) we do on the floor. If you use a road biking shoe the cleat sticks out making balancing tough and the stiff sole makes some of the foot work we do in Spin®Sculpt challenging. Most Studio SWEAT Trainers use the Pearl Iszumi X-Road or a similar shoe for class. Love them!
Toe Cage on the side of the pedal and an SPD clip on the other so you can use a cleat or just an athletic shoe. The pedals on the Star Trac Pro bikes we use (the same bikes we sell on this site) have a toe cage on side and the SPD cleat on the other.
  • Cadence is the word used for your pedaling pace, how fast you turn the cranks.  If you cadence is 90, the pedals will do 90 full turns in one minute.
  • Resistance means the amount of load or pressure you are riding with.  The rider controls how much resistance they are riding with and it should change throughout class. The heavier resistance the slower the rider goes because it’s harder!
  • Adding or removing a Gear.  If your trainer says to add a gear, jut take the resistance up on your bike so it’s one level harder for you.  If they say gear down, just make it one level easier.
  • Climbing the hills means heavy resistance, simulating a hill climb feeling.
  • Jumping is where the rider jumps in & out of the saddle (seat).
  • Sprinting can mean 2 things: Typically it means riding with low (A.K.A. light) resistance, with a higher cadence.   But it can also mean a period where you ride at an anaerobic (high intensity level) for a brief period and then take a recovery period to catch your breath.
  • Break Away – Same as a Sprint, but usually where your trainer has you visualize breaking away for a pack of riders.
  • Intervals are awesome! It’s when your trainer will have you push your heart rate into your anaerobic (over 85% maximum heart rate) zone for a brief period, then a recovery or rest period is given. The amount of time in the anaerobic zone should be fairly short. The recovery time is often 2 to 3 times as long as the push. This is also referred to as threshold training. It’s an incredible way to increase your fitness level if done properly.
Well, that’s really up to you, but done right… A TON!   The number of calories you burn depends on several  factors, including your weight and the intensity at which you exercise.   Typically, Studio SWEAT participants burn about 500–750 calories in a 60-minute workout.  Keep in mind though that, especially with Spin®Sculpt, the fat burning effect does not stop when class is over because the more lean body mass (muscle) you have, the more fat you burn throughout the day.  Plus, you just worked it out child!  That metabolism is seriously stoked so it’s going to keep charging after class is over.  The distance you “traveled” really depends on how much we are on the bike, your cadence and your resistance level.  As an example though, if you’re on the bike for 40 minutes of the class at a cadence of 80–110 rpm, that’d be equal to about  15–20 miles on the road.
Bulky, no.  Shapely, yes!  Hill climbing simulation is an excellent way to build strength, which means you not only get shapelier legs but also stoke your metabolism since muscle needs more calories to sustain itself than fat does.   However, most climbs only last a few minutes, which is not enough time to build big, bulky leg and butt muscles.
If you're new to the Spinning® program it may take a few sessions for your body to get used to the saddle. You will get used to it and fast, but if you want you can try wearing padded cycling shorts or using a gel seat cover.
The most common cause of numbness is restricted blood flow to the feet, which can be caused by shoes, shoelaces or toe straps that are too tight. Loosening laces and straps often solves the problem. If this doesn't help, you may want to consider foam insoles or front-ended orthotics. They can provide relief by redistributing pressure on the ball of your foot.
It’s not required, but it’s a good idea. Energy Zones vary in intensity and are based upon certain percentages of your maximum heart rate. By wearing a heart rate monitor, you will be better equipped to assess the intensity of your ride and determine when to push harder, maintain your pace or reduce your effort. By taking the guesswork out of your workout you maximize your efficiency while minimizing your odds of overtraining, injury and burnout.
For a general idea, you can start is with the age predicted formula. Using this formula, your maximum heart rate is calculated by subtracting your age from 220 if you are a male and from 226 if you're a female. For example, if you're a 30 year-old man, your Age Predicted Maximum Heart Rate would be 190. For a more thorough approach to calculating your Maximum Heart Rate try to find a Karvonen Heart Rate calculator online. It’s going to provide you with the maximum heart rate that is the most specific to you.
Pedaling backwards is risky on a fixed gear bike. If riders try to quickly stop the flywheel while pedaling backwards, the compressive forces on the knee joint can be sufficient enough to tear cartilage or the meniscus. Also, pedaling backwards may hyperextend the legs, which could damage the ACL or other soft tissue of the knee joints. Aside from being risky, there is no physiological advantage to pedaling backwards. A study in the Strength and Conditioning Journal showed that muscle contribution and metabolic cost were the same for pedaling forward and backward. Lastly, this movement puts the bike at risk as well. Pedaling backwards may eventually unscrew the pedals from the crank arm.
There really isn’t a set age, but here are some things to think about:
  • Size: Proper bike fit is very important for injury prevention.  Participants need to be big enough to get their proper seat height and fore/aft adjustments.  Generally speaking, Spinner® bikes should fit people who are at least 4' 11".  This is not an exact minimum height, though, because leg and torso length are also the determining factors. 
  • Age/Maturity: If kids are going to participate, they need to be mature and responsible enough to follow the safety rules.  It can sometimes be tempting for kids to pedal as fast as they can, and that can be unsafe.  Because the Spinner® is a fixed gear bike, the weight of the flywheel can turn the pedals at a very high speed with a lot of momentum if there's not enough resistance. 
  • Youth fitness guidelines for resistance training: Pre-pubescent children should not "climb hills" on the Spinner® bike with a lot of heavy resistance on the flywheel. Youth fitness guidelines advise against resistance training for kids whose growth plates are still forming.

Technical

When you watch a class "online" you watch the video in ‘real time’, instead of downloading a file to your computer and watching it later. It's like YouTube, and it's sometimes referred to as "streaming". With streaming, there is no file to download, just a continuous stream of data, allowing you to start watching the video without waiting for the entire file to download. Streaming video requires a connection to the Internet for the duration of your viewing session.
If you have a 2012 SONY Blu-ray player or Internet Ready TV purchased in the US go to the brand new Health & Fitness Portal and select Studio SWEATonDemand. It's so awesome! Be advised though that only about a quarter of the classes we have in the library show up through this TV app, where as if you just stream the web site through your TV you can see them all!

For all other devices it really depends on what you are working with, but here are a few links with a some ideas. Tons of Studio SWEATers set it up, so it's easy. Just figure out what you need. I personally go to Google on my bluray player, open up the http://www.studiosweatondemand.com web site, login as normal, and start playing the class I want full screen. The picture and audio are amazing!. If you can stream a youTube video on your TV, you can stream our videos the same way! If you can't open the web site directly through your TV, bluray or box, then it's usually just a matter of adding in a component or USB cable, like a laptop just fed into your TV display. Feel free to try a link below to get ideas for how to set it up or do an Internet search based on setting it up for your specific devices.

Ideas on set up:
http://themobileexperience.blogspot.com/2009/07/watching-mp4-videos-on-your-tv.html
http://www.youtube.com/watch?v=bjW1lQUYMl4&feature=youtube_gdata_player
http://techtips.salon.com/watch-cell-phone-videos-television-3863.html
We have tested our service on a variety of platforms, including Windows PCs, Macs, IOS devices (iPhones, iPads, etc...) and Android devices, as well as on a number of different browsers, including IE, Firefox, Chrome, and Safari. If you are having difficulty watching any of our videos on your device and browser combination, please contact us, and we'll do what we can to help.
We recommend an Internet connection with at least a 512 Kbps download speed, but it may be possible to successfully watc our videos with even a slower connection to the Internet. Whatever your connection speed, we will provide you with the best quality video experience possible. That's because Studio SWEAT onDemand uses a multi-bitrate streaming feature that improves your viewing experience by delivering our videos with the resolution and bit rate that best matches your connection speed. In other words, it just works!
If you are having trouble watching videos from Studio SWEAT onDemand, there are a few things you can try. First, verify you have a stable connection to the Internet. You might also want to test your connection speed by going to one of many sites that measure your Internet connection speed for you, such as: http://www.speakeasy.net/speedtest/ Pay special attention to the download speed, that's the one that matters for streaming video content from the Internet. If you're still having trouble, please Contact Us and we'll do what we can to help.
When you download a class, you actually save the entire video as a single file in the file system of your PC or Mac. Once you complete the download process, you have the file and you can view it whenever or wherever you want, as many times as you want, no Internet connection required. This is obviously different than watching the videos online. If you want to play your downloaded video file on a mobile device, such as an iPhone or iPad, we recommend downloading to a PC or Mac, first and then synching it to your device using the software provided for the device (that would be iTunes for iPhones, iPods, or iPads). We would appreciate it if you didn't share this file with the world, however, as unauthorized distribution or reproduction is prohibited by law.
If you have purchased a class download, you'll get an email with an encrypted link to your video file. Please download the file to your PC or Mac, then sync the video to your mobile device using the software provided for that device (i.e. iTunes if you have an iPhone or iPad)
If you are unable to download the class for any reason, please Contact Us and we'll get you squared away!
All Studio SWEAT downloads are in mp4 format, which is common video format used for videos all over the world. MP4 files are supported by many video programs and various hardware devices, including the Apple iPhone, iPad, and iPod. Assuming you have a writeable DVD drive on your PC or Mac, you can easily burn mp4 video files to DVD using one of many available software programs. Some are free, some are not. You can search the Internet to find and download programs for converting your videos to DVD. To get you started on your Internet search, click HERE
If you have a SONY bluray player that is 2012 or newer you can watch classes through our custom, state of the art TV application!  Just navigate to your bluray player's Video section, then find the Fitness & Wellness section. From there find the Studio SWEAT icon, and you'll be off and running!  You just try to play full length class video and it will ask you to sync your Sony device to our web site. If you're already an All Access Pass holder you will then just log into the web site using your existing i.d., otherwise you will create a new StudioSWEATonDemand account. Once you've done that you can start watching videos through your Sony device right away! This option is only available for bluray players purchased in the United States. We hope to see it available in other countries, as well as through SONY Internet Ready TVs soon! Another thought if you want to watch classes on ANY TV is to check out the FAQs in the Technical Category on: How can I watch StudioSWEATonDemand classes on my TV?
Classes that are available for download through the StudioSWEATonDemand web site are also available to play directly through our StudioSWEATonDemand SONY TV application.  Because of contractual obligations we cannot release all the classes available on the web site to the TV application, but we add every one that we possibly can.  If you don't see the class through the TV app and you do see it on the web site it means we could not add it to the TV app. We do our best to get as many classes as we can out there though.  They just keep comin'! Another thought if you want to see all the classes in the web site class library is to review the FAQ in the Technical Category on: How can I watch StudioSWEATonDemand classes on my TV?

Password Reset

Please enter your email address. You will receive a new password via email.