All Digital Content sales are final. No full or partial refunds will be issued for any payments that have already been processed.
Your satisfaction is extremely important to us. If you are unsatisfied with your purchase for any reason please contact us.
Most physical merchandise purchased on www.studiosweatondemand.com is warrantied by the manufacturer, and any defects in the product should be taken up with its respective manufacturer. Studio SWEAT onDemand (SSoD) may offer full or partial refunds or exchanges at our sole discretion. You must contact us before attempting to refuse a shipment or return any product. If you do receive approval to return a product the item(s) being returned must be received by SSoD or the Manufacturer within 30 days of the date the order was placed. If you return any items that are not received within the return window you will forgo rights to any refund (even if it was approved). If you receive approval from Studio SWEAT onDemand to return or exchange a product you may be responsible for a restocking fee for the product(s), as well as all shipping costs to return the item, as well as any cost we incurred to ship you the item(s). You will waive your right to return or exchange any product for any reason if you do not receive our approval in advance. Any approved exchanges or refunds will not be issued until the refused or returned products have been safely received by the manufacturer or Studio SWEAT onDemand with no damage and brand new in original packaging condition.