If you use Studio SWEAT onDemand on an Android phone, tablet, or Google TV, please read this carefully — action is required to keep your workouts uninterrupted. 💪
We’ve released a new and improved SSoD app under our official developer account. Because of this, the old app will no longer be supported and you’ll need to switch to the new version to keep streaming your workouts.
What You Need to Do
1. Download the New App
Go to the Google Play Store on your Android device or Google TV and install the new app here:
👉 Download the New Studio SWEAT onDemand App
2. Sign In as Usual
Open the new app and log in with your existing email and password. Your membership and favorites will be waiting for you.
Forgot your password? Tap “Forgot Password” in the app to reset it.
3. Subscribed via Google Play? Contact Us First!
If your subscription was originally set up through the Google Play Store, please contact us before making any changes.
📩 ondemandsupport@studiosweat.com
We’ll guide you through the process to make sure your membership stays active and you’re not double-billed.
4. Re-Download Your Offline Workouts
Downloaded classes won’t carry over automatically. Simply re-download your favorites in the new app.
FAQs
Who needs to make this switch?
Anyone using Studio SWEAT onDemand on an Android phone, Android tablet, or Google TV.
What happens if I don’t switch?
The old app is no longer supported and may stop working. Switching ensures uninterrupted access to your workouts.
Will I lose my saved workouts?
Nope! Your favorites and account info will sync once you sign in. Just re-download any classes you want to watch offline.
Why do I need to contact support for my subscription?
We no longer have access to the old app’s subscription system. Our support team can help transition your account and answer any billing questions.
Is the content the same in the new app?
Yes! Same amazing classes, just in a more stable, secure, and fully-supported app.
Need help?
We’ve got you. Email ondemandsupport@studiosweat.com and we’ll take care of you.
🛠️ Help Us Make It Even Better
We’ve worked hard to get this new app ready for you, but with a big transition like this, there may be a few hiccups we haven’t spotted yet.
If you experience any issues or bugs, please don’t hesitate to let us know. Your feedback helps us fine-tune things and ensures everyone has the best possible experience.
📩 Reach out anytime at ondemandsupport@studiosweat.com or use the Feedback tool on the left.
We’re here to help and grateful for your support!
Comments - 0